Technical Support

ATX Care

ATX offers a world-class, all-inclusive, and flexible post-deployment support program, delivered through a dedicated and comprehensive problem-solving organization. Our comprehensive Service-Level Agreements (SLAs) provide our customers with the critical support attributes and dimensions that you expect and require.

Our flexible and tiered services are tailored to meet every customer’s requirement, whether financial or peace-of-mind driven.

  • 24/7 Technical Support
  • Advanced Ship RMA
  • White Glove Client Support
  • Software Fixes
  • Portal Access
  • Knowledge Base
  • Basic Overview
  • Platform Health Checks
  • Platform Upgrades
STANDARD/WARRANTY SELECT PREMIER

Technical Support

Software Updates

Bulletins/Documentation

Spares Repair

Spares Advanced Shipment

 

Client Support

 

24×7 Emergency Recovery

 

Software Upgrades

 

 

Contact ATX Global Services Today to Learn More – 1.866.YOUR.ATX

Need Support?

Get technical support or help with existing orders quickly. ATX offers a world-class, all-inclusive, and flexible support program, delivered through a dedicated and comprehensive problem-solving organization.

Contact Customer Support at: 866.YOUR.ATX (866.968.7289)

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